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FAQ

Are Tax Knowledge Hub webinars registered with NASBA?

We are registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

I can’t make the event at the scheduled time. Can I transfer my event to a colleague or view the event at a later time?

If it happens that you’re unable to attend any of the sessions at the scheduled time, you can always transfer your event to another slot. You can do this by sending an email to support@taxknowledgehub.com. While sending the mail, remember to provide the participant’s name and contact details, this will help us reach out to them. Further, all of our events are recorded and made available online. So, if you’d like to view a missed event, you can simply call us, and we’ll make all the necessary arrangements.

What if the time and the date of the conference doesn’t suit me?

In such a scenario, you can always opt for the recordings of these conferences, or even purchase the conference transcripts in PDF format. Other than this, you can also request the audio conference to be replayed on a date convenient to you. For this, you simply need to contact our customer care and we’ll get you covered.

How do I register for an audio conference?

We have a few ways to get you registered for the desired audio conference:

  • Website: Visit our website and get yourself registered without any hassle.
  • Phone: Call up our customer care and our customer service representative will help you get registered.
  • Chat: Chat with the support agent.
  • Email: Email us and the support team will get in touch with you.

How do I download the presentation materials and associated exhibits?

We upload all the material to the website 24 hours prior to the stipulated time of an audio conference. If you’ve enrolled yourself for a conference, you’ll receive all the required instructions, as soon as the material is uploaded, along with a password that will help you access the material.

How can I give feedback?

Once the audio conference has ended, we will provide you with a link that contains a survey form. Using that form, you can submit your valuable feedback which will be kept under due consideration for the next conferences.

Are there discounts for multiple users in my office?

Yes. Discounts are available for multiple line purchases and even for recordings or print transcripts (PDFs) purchased with live audio conferences. For more information on this, please reach out to our customer service.

What credit cards do you accept?

To make things simpler for you, we accept all the major forms of credit card payment, including:

  • Visa
  • MasterCard
  • American Express
  • PayPal
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